How to Order

1. Please confirm item(s) availability with us via e-mail (info@ricecracker.com). Please also designate any international shipping destination, in order to determine actual shipping costs.

2. If the item is available, e-mail with your firm commitment to purchase with payment information.

NOTE: For Antique Items once we get a firm commitment to purchase, we will place the item on hold. Items stay on hold pending payment and the 48 hour inspection period. If you are interested in an item that is on hold, go ahead and inquire anyway. You could also commit to purchase that item if the sale does not go through.

We accept payment by Cashier's Check, Money Order, Wire Transfer or Personal Checks (US banks only): Checks must be received within 10 days of hold. Items paid for by Personal checks will not be shipped until check has cleared. Any returned checks will be subject to a $25.00 processing fee.
Electronic payment is accepted by Chase Quickpay or from any bank belonging to the clearXchange.

Please note that unless you have a valid re-sale license, California residents must pay California sales tax.

Please make checks payable to:
Ricecracker.com
1379 Park Western Drive
Suite #157
San Pedro, CA 90732
USA

Please DO NOT send cash through the mail, we will not be responsible for loss.

Orders are generally shipped within 48 hours.

Inspection Period

We offer a 48 hour inspection period for all Antique items shipped within the United States only. If the item is not to your satisfaction, we will gladly refund your money less any shipping costs. The 48 hour period starts the moment the item is delivered to your address, not when you start inspecting it. Please contact us to let us know if you will be keeping the item within that time frame. If we do not receive any communication within the 48 hour inspection period, you will have been deemed to have accepted the item(s).

All sales are final after the 48 hour inspection period. Because most attributions on swords or signatures are based on opinions (expert or otherwise) we cannot guarantee any signatures to be real or fake, unless otherwise stated in the item description as guaranteed.

If the item is not to your satisfaction, please contact us to let us know you will be returning it. Please ship the item back, within 72 hours of receipt, the same way it was shipped to you. The item must be in the same condition as you received it or a refund will not be issued. Please insure the item for its full value, you are responsible for it while it is in transit.

Shipping & Handling

Domestic Orders
For most orders, we ship by fully insured UPS next day air. For orders shipped to a P.O Box up to $5,000, we ship by fully insured US Postal Service (USPS) Express Mail or Priority Mail. Items shipped to a P.O Box over $5,000 by USPS Registered Mail. Items must be insured for the full purchase price.

International Orders
We have shipped swords to many countries around the world via USPS, FedEx or UPS. Shipping costs vary by country. Items will be declared and insured for the full purchase price. If an item is not insured for the full purchase price, buyer is responsible for any loss or damage during transit. We are not responsible for customs and duty on international orders.